About Us/Policies
The Quilted Nest opened in 2011 with a goal to share our love of sewing and quilting with our local Collingswood, NJ, community, as well as to inspire and educate all generations of stitching enthusiasts. We strive to accommodate the creative needs of our customers with a wide range of affordably priced fabrics, notions, patterns, tools, and sewing machines, along with fun, interactive classes and professional longarm quilting services.
This industry is unique in its ability to cross generations with a common thread based in a love of textiles, fiber arts, and handcrafting. We are in business to support and develop the traditions and artistry of sewing and quilting through exceptional product quality and superior customer service. To that end, we're dedicated to providing stitchers with a friendly and supportive atmosphere that promotes creativity, fellowship, and achievement.
Return/Refund Policies:
No returns accepted on Patterns, Books or cut fabrics.
Returns of pre-cut fabrics must be made within 7 days of purchase and be in original sealed packaging.
All Machine Sales are Final (unless otherwise discussed and put in writing)
All Layaways have a 3 day full refund cancellation, after 3 days any cancellations will be assessed a 10% restocking/cancellation fee based on the full value of the item on layaway.
The same policy will apply to a non- completion of a layaway. (payment not completed in agreed upon time frame or abandoned for non payment according to layaway time constraints.)
All Service items are non refundable (longarm service, machine repair service, etc)